Work

Facilitated 1:1 interviews with power users, resulting in validated insights and team alignment.

Starting with wireframes, I refined through critique cycles and stakeholder review.

40% improvement in task completion. Since shipping, we've measured 18-point NPS lift.

Shipping quality design requires collaboration and iteration. Recent work has shown me how . The implications matter for teams and organizations.

Whether you're building your product, this principle resonates.